Privacy policy

§ 1 Information on the collection of personal data

(1) In the following, we inform you about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour.

(2) The responsible party pursuant to Art. 4 (7) EU General Data Protection Regulation (DS-GVO) is Cloud IT Services GmbH (see our imprint). You can reach our data protection officer at [privacy@dialfire.com] or our postal address with the addition "the data protection officer".

(3) When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are statutory retention obligations.

(4) If we use commissioned service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. In doing so, we will also state the defined criteria for the storage period.

§ 2 Your rights

(1) You have the following rights in relation to personal data relating to you:

• Right of access,
• Right of rectification or erasure,
• Right to restrict processing,
• Right to object to processing,
• Right to data portability.

(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

§ 3 Collection of personal data when visiting our website

(1) During the mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DS-GVO):

• IP address
• Date and time of the request
• Time zone difference from Greenwich Mean Time (GMT)
• Content of the request (concrete page)
• Access status/HTTP status code
• Data volume transferred in each case
• Website from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software.

§ 4 Use of functions of our website

(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you usually have to provide further personal data that we use to provide the respective service and for which the aforementioned data processing principles apply.

(2) We will use your e-mail address not only for the processing of the contract but also for sending further product information about our Dialfire service. You can request at any time not to receive such information e-mails from us. To do so, please contact us by e-mail at [privacy@dialfire.com] or at the contact details given in the imprint. In doing so, you will not incur any costs other than the transmission costs according to the basic rates.

(3) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.

§ 5 Use of our service

(1) If you wish to use our service, you must register by entering your e-mail address, a password of your choice and your freely selectable user name. We use the so-called double-opt-in procedure for the registration, i.e. your registration is only completed if you have previously confirmed your registration via a confirmation e-mail sent to you for this purpose by clicking on the link contained therein. If your confirmation is not received promptly, your registration will be automatically deleted from our database.

(2) After successful registration and activation of our service, you can enter personal data of third parties into the system and further process it there in order to use the system. You can set up additional user accounts with different authorizations that have access to your data. You are responsible for securing your access data and complying with data protection.

Access to the data managed by you by us is only for the purpose of fulfilling the contract. This is done in compliance with data protection regulations and is logged accordingly. This data will not be used or passed on by us.

(3) If you continue to use our service after the end of the trial period, we will store your data necessary for the performance of the contract.

(4) To prevent unauthorized access to your personal data by third parties, the connection is encrypted using SSL technology.

§ 6 Use of Google Analytics

(1) This website uses Google Analytics on the server side, a web analytics service provided by Google, Inc. ("Google"). In the process, your transmitted IP address is linked to a randomly selected session identifier on our web server for 24 hours. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

(2) The temporary session identifier is not merged with other data from Google.

(3) This website processes your IP address only shortened, a personal reference can thus be excluded. Insofar as the data collected about you has a personal reference, this is therefore immediately excluded and the personal data is deleted immediately.

(4) The following data is transmitted to Google Analytics:

• temporary session identifier (linked to IP address for 24 hours)
• shortened IP address (IPv4: 24 bit, IPv6: 48 bit)
• Date and time of the request
• Time zone difference from Greenwich Mean Time (GMT)
• visited page
• Website from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software.

(5) We use Google Analytics to analyse the use of our website and to be able to improve it regularly. The statistics obtained allow us to improve our offer and make it more interesting for you as a user. The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f DS-GVO.

(6) Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
User Terms: http://www.google.com/analytics/terms/de.html,
Privacy policy overview: http://www.google.com/intl/de/analytics/learn/privacy.html,
as well as the privacy policy: http://www.google.de/intl/de/policies/privacy.